Quality is at the heart of everything we do

The quality of service and products provided, the reliability of our vending machines and points-of-sale, the training and development programmes of Selecta staff and the internal quality auditing (which includes a European Quality Survey each year) all contribute to Selecta's quality management. Achieving excellent quality is due not only to the synergy and alignment of operational, technical, and retailing standards, but also thanks to the commitment of dedicated employees.

Each improvement in quality is replicated throughout the Group by the sharing of best practice. This is done informally over the telephone or more formally by e-mail, via the Group employee website or as a result of the regular international meetings held across the Group.

Selecta also invests constantly in technological development, as shown by the regular launch of a number of products designed to increase the quality of service.